American Airlines Customer Service – Phone Number – Contact American

American Airlines Customer Service – Phone Number – Contact American
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Are you looking for American Airlines Customer Service and Worldwide phone numbers for any assistance? If yes, then you are on correct web page to explore the American Airlines Customer Service Number to get Help with reservations, ticket changes, customer service, AAdvantage, baggage and more. In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711. If you have a hearing or speech impairment, you may contact American Airlines or American Eagle at 800-543-1586. International reservations are handled through local offices, and those numbers can be found in local telephone directories. More details about American Airlines Customer Service Phone Number along with AAdvantage and reservations phone number, you can find out in this article below with FAQs!

american airlines customer service phone number

American Airlines Customer Service – Contact American Airlines

Customer Relations

Contact Customer Relations with compliments, concerns and questions about your past travel.

How to contact Customer Relations

Send us an email or letter – https://www.aa.com/contact/forms?topic=CR

American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

Information we’ll need

How to contact American Airlines Customer service through the contact form ?

Send us your comment, question or suggestion, or make a request. We’ll be in touch as soon as we can.

  • Select any of the topic* (AAdvantage account service / Admirals Club / Bags / Customer Relations / Disability assistance / Group or meeting travel / Trip insurance verification / Vacations) then, Select a subject* (Compliment / Complaint / Question / Suggestion) then, Select a Reason* (American Airlines Vacations or, At the airport or, Bags delayed /damaged / lost or, Delayed /canceled flight or, Disability-related services or, Future Travel or, in flight / on your flight or, International flight or, Reservations or, Ticket changes or, Website / mobile / app or, Other).
  • Now, Click on the Next button to Contact American Airlines by filling up the Contact Information, Flight Information and Your Message. After that click on the Submit button.

American Airlines Phone Number – American Airlines Contact Number – 




Flights Within the U.S. and Canada

Trips ticketed by our reservations offices, airport ticket counters or travel centers in certain countries are subject to a service charge.

Language Phone Hours (CT)
English 800-433-7300 24 hours
Spanish 800-633-3711 24 hours
Portuguese 866-824-8717 6 a.m. – 7 p.m.
Japanese 800-237-0027 Sunday – Thursday: 7 a.m. – 12 a.m.
Friday – Saturday: 7 a.m. – 7 p.m.
Mandarin Chinese 800-492-8095 7 a.m. – 12 a.m.
Hearing & speech impaired 800-543-1586 24 hours

Flights Within Africa

Flights Within Asia/South Pacific

Flights Within Caribbean and Bermuda

 Europe and Russia

 Mexico, Central and South America

Middle East

*Ticketing charges apply based on ticketing location and the type of ticket.

American Airlines AAdvantage – Phone Number – Login – Customer Service

Within the U.S. and Canada

800-882-8880 or your elite reservation number

Account service

Call or email AAdvantage® Customer Service for questions about your account or program benefits.

Email AAdvantage® Customer Service 

Monday – Friday
8 a.m. – 7 p.m. (CT)

Worldwide Phone Numbers

American Airlines Reservations – Phone Number – Flight Reservations

It’s really easy to do the American Airlines reservations with the help of this form: https://www.aa.com/reservation/findReservationSubmit.do . Further process is given below-

  • Fill up the details by entering the Passenger’s First Name, Last Name and Record locator (Please enter a valid six character record locator).
  • Now, Click on the “Find Reservations” and you’ll find out your reservation details on your screen (PC/Smartphone)

american airlines customer service contact

American Airlines Customer Service – Most Popular FAQs

Special assistance

We’re dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance, call 800-543-1586.




1. Are American Airlines tickets refundable?

  • We do not refund nonrefundable American Airlines tickets except when the ticket is cancelled within 24 hours of purchase, when we make a schedule change that results in a change of 61 minutes or more, upon the death of a passenger or passenger’s travelling companion or because of military orders.

2. How much does American Airlines charge for changing flights?

  • American Airlines has a whopping $200 change fee on paid fares (other than full-fare refundable tickets) for domestic flights, and up to $750 for international flights.
  • Same-day changes are $75-$150 in economy and free for business and first-class passengers on paid fares.

3. How can I change my American Airlines flight?

Flights Leaving Anytime

STEP 1

  • Click on the “My Reservations” tab on the American Airlines homepage.

STEP 2

  • Login using your AA.com account credentials or locate the flight you wish to change by its record locator code.
  • The record locator is six characters long and should appear on your itinerary confirmation paperwork.

STEP 3

  • Check the box to the left of the reservation you want to change.
  • Click the “Change Flights” button. If this button is missing or greyed out, your flight is not eligible for online changes; you must contact the American Airlines reservations desk by phone.

STEP 4

  • Search for your new flight when prompted. Select your replacement flight and click “Continue.”
  • Confirm changes, and submit payment for any applicable change fees and/or difference in fares.
  • Print your new boarding pass if your flight departs in the next 24 hours.

4. What does American Airlines travel insurance cover?

  • American Airlines offers insurance through Access America, with a minimum fee of $18.75 and a maximum of $187.50, depending on the price of your airfare. 
  • Tripinterruption/cancellation coverage maxes out at $3000 per triptravel or baggage delay is covered up to $500.

5. When can I check in American Airlines?

  • Yes, you may check-in for your American Airlines (AA) flight at the airport self-service kiosk from 45 minutes to 24 hours (5 hours for Miami) before the scheduled departure time (depending on your departure city and destination) and receive a printed boarding pass.

American Airlines Phone Number – Most Popular FAQs

1. How do I contact American Airlines?

  • For additional information, in the U.S., please contact American Airlines or American Eagle at 800-433-7300.
  • If assistance is needed in Spanish, you may dial 800-633-3711.

2. What is a record locator number for American Airlines?

Assuming it still exists as your number (they are recycled), there are a couple of ways to do this:

  • Call American Airlines reservations number and ask them;
  • find one of your emails from the airline related to the flight (confirmation, check-in reminder, etc.) where the record locator should appear;
  • hunt around for your boarding pass either paper or electronic (don’t forget your phone);
  • check your frequent flyer account to see if it links to something with the record locator.

The record locator number is only 6 digits, albeit 6 alphanumerics (caps only), so there are only about 2 billion combinations. Remember, these systems go back to a computer era when digits were expensive.

3. How do you print your boarding pass?

Passengers have an online web check-in window of 24 hours up until 1 hour before flight departure for Domestic flights or 24 hours up until 2 hours before flight departure for International flights. These boarding passes must be printed prior to arriving at the airport.

4. What is the record locator for a flight?

  • An airline record locator is a 6 letter-digit combination code used to locate and identify your airline reservation.
  • Every valid reservation confirmed by the airlines will have an airline’s record locator.

5. Where is the ticket number on American Airlines?

  • The 001 is already provided to the left of the box if American Airlines is selected as the airline flown.
  • Enter the 3-digit airline code preceding the ticket number if any other airline is selected.
  • On an e-ticket receipt, the airline code and ticket number is located at the bottom center of the receipt.

To know more about Customer Service plan go at: https://www.aa.com/i18n/customer-service/support/customer-service-plan.jsp

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